General terms and conditions of sale

The online shop sapri-co-ltd.com is an online sales site of Sapri Co., Ltd.

Any order placed for a product appearing in the shop of online sale sapri-co-ltd.com supposes the prior consultation of the present general conditions.

Consequently, the customer acknowledges that he is fully informed that his agreement concerning the content of the present general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order on line the products presented in the framework of the shop Of the online sale of the website.

The client has the option to save or edit these general terms and conditions, it being understood that both the backup and the edition of this document are his sole responsibility.

The online shop sapri-co-ltd.com is set up by Sapri Co., Ltd as part of the website, which mentions the following information: All of this information is presented in Thai.

The client declares to have the full legal capacity enabling him to commit under these terms and conditions.

Sapri Co., Ltd reserves the right to adapt or modify at any time the present general conditions of sale.

In case of modification, the general conditions of sale in force on the day of the order will be applied to each order.

Article 1: Completeness
These terms and conditions express the full obligations of the parties. In this sense, the customer is deemed to accept without reserve the whole of the provisions provided for in these general conditions. No general or specific conditions appearing in the documents sent or delivered by the client can be incorporated herein, as long as these documents are incompatible with these general conditions.

Article 2: Purpose
The purpose of these terms and conditions is to define the rights and obligations of the parties in connection with the online sale of goods and services offered by Sapri Co., Ltd to the customer.

Article 3: Contractual documents
This contract is made up of the following contractual documents, presented in descending hierarchical order: these general conditions; purchase order. In the event of any inconsistency between the provisions contained in documents of different rank, the provisions of the above document shall prevail.

Article 4: Entry into force and duration
These general terms and conditions come into force on the date of signature of the order form. These general terms and conditions are concluded for the period necessary for the supply of the goods and services subscribed, until the expiration of the guarantees due by Sapri Co., Ltd.

Article 5: Electronic signature
Law of 13 March 2000 on the electronic signature.
The "double-click" of the customer under the purchase order constitutes an electronic signature which, between the parties, has the same value as a handwritten signature.

Article 6: Registration of Orders
6-1: Command Validation
The order validation date corresponds to the date of the order in case of payment by credit card online, on the date of receipt of the check in case of payment by check, on the date of receipt of the transfer in case of Upon receipt of the money order in the event of payment by money order.

6-2: Order Confirmation
The contractual information will be confirmed by e-mail within 24 hours and at the latest at the time of delivery or at the address indicated by the customer within the order form.

Article 7: Proof of the transaction
Computerized records kept in the computer systems of Sapri Co., Ltd under reasonable conditions of safety shall be regarded as evidence of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

Article 8: Product information
8-1: Sapri Co., Ltd presents on its Internet site the products to be sold with the necessary characteristics which make it possible to comply with Article L 111-1 of the Consumer Code, which provides for the potential customer to know before taking The essential characteristics of the products he wishes to buy.

8-2: The offers presented by Sapri Co., Ltd are valid only within the limits of available stocks.

Article 9: Price
Prices are quoted in Euros and are valid only on the date the customer sends the order form. They do not take account of the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices shown are inclusive of VAT. The VAT on the products and the port are indicated before the validation of the order according to the country of the recipient. The VAT applicable on the day of the order and any change of the applicable rate of VAT. Will automatically be reflected on the final price of the products of the online shop. Payment of the full price must be made at the time of the order. At no time may the sums paid be considered as deposits or down payments. Taxes, duties or customs duties may be levied upon importation of items according to your country of destination. These taxes, duties and fees are not included in the prices of the articles or the delivery costs, and are at your expense. It is your responsibility to inquire about this before placing your order and paying any taxes, duties or duties, Sapri Co., Ltd disclaims any liability in this regard.

Article 10: Method of payment
To pay for the order, the customer has 7 days, at his option, on all the payment methods referred to in the order form. The customer guarantees Sapri Co., Ltd that it possesses the necessary authorizations to use the method of payment chosen by him, when validating the order form. Sapri Co., Ltd reserves the right to suspend or cancel any order or delivery, whatever their nature and level of execution, in case of refusal of authorization to pay by credit card from the officially accredited bodies or in case Non-payment of any amount due by the buyer, or in the event of a payment incident. Sapri Co., Ltd reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially settled a previous order or with which a payment dispute is being administered .

Sapri Co., Ltd has an order verification procedure in place to ensure that no one uses the bank details of another person without their knowledge. As part of this verification and in case of doubt as to the authenticity of the Client's identity, the customer may be required to send electronically to Sapri Co., Ltd a copy of an identity document, proof of address. The order will be validated only after receipt and verification by the services of Sapri Co., Ltd of the parts sent by the customer. In case of doubt as to the authenticity of the Customer's identity, Sapri Co., Ltd reserves the right to cancel the order.

The amount of the transfer received on the account of Sapri Co., Ltd must be equal to the exact total of the order. Any costs of the transfer must be paid in full by the client, otherwise we will not be able to process your request. In order to avoid delays in recording, the order number must be specified as the reference of your transfer.

For credit card payments, your credit card details are encrypted using the Secure Socket Layer (SSL) protocol and never pass through the network. Sapri Co., Ltd has no access to these details.

Article 11: Availability of products
The order will be executed no later than 3 days from the day following the day on which the customer placed his order. In case of unavailability of the ordered product, in particular by our suppliers, the customer will be informed as soon as possible and will be able to cancel his order. The customer will then have the choice of asking either the refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product. But in any case, Sapri Co., Ltd endeavors to ship within 24 hours all orders excluding public holidays.

Article 12: Modalities of delivery
No order will be sent until the full payment has been made. The products are delivered to the address indicated by the customer on the order form. The customer is obliged to check the condition of the packaging of the goods on delivery and to report the damages due to the carrier on the delivery note, as well as to Sapri Co., Ltd, within one week. On request, the customer can obtain an invoice sent to the billing address and not to the delivery address by validating the option provided on the purchase order. Shipments are made by International carrier with tracking number. As soon as we proceed with a shipment, you immediately receive an email informing you.

To minimize shipping costs, all products are shipped via a direct delivery service and offer you the opportunity to pick up products ordered from the carrier's office near the delivery address in the absence of the place of delivery During the presentation of the delivery person. If you are absent on the day of delivery, the deliveryman will leave a notice in your mailbox, which will allow you to withdraw your parcel at the carrier's office during business hours, within 15 days. As in any shipment, there may be a delay in delivery or the product may be lost. In case of delay of delivery compared to the date that we indicated to you in the mail of dispatch, we ask you to inform us of this delay by sending us an email. We will then contact the carrier to start an investigation. An inquiry by the carrier may take up to 21 days from the date of commencement of the investigation. If during this period, the product is found, it will be re-routed immediately to the delivery address indicated at the time of the order. If, on the other hand, the product is not found at the end of the 21-day investigation period, the carrier considers the package to be lost. Only then can we send you a replacement product at our expense. If the product (s) ordered were no longer available at that time, we would refund the amount of the products affected by the carrier's loss. If the product (s) were still available, but had changed the selling price on the site, we would apply the new selling prices, either by refunding you by check of the difference or by requesting a further check concerning this price difference. We decline all responsibility for extending delivery times due to the carrier, in particular in case of product loss or strike. Sapri Co., Ltd reserves the right to have parcels delivered by the carrier of its choice.

Exceeding the time of shipment shall not give rise to any cancellation of the order, any reduction in the price paid by the buyer, and no payment for damages, provided that the customer is delivered within 30 Working days, following the confirmation of his order.

Article 13: Problems of delivery by the carrier
Any anomaly concerning delivery (damage, missing product in relation to the delivery note, damaged package, broken products) must be indicated on the delivery note in the form of "handwritten reserves", accompanied by the signature of the customer. The customer must also confirm this anomaly by sending to the carrier within two working days of the delivery date a registered letter with acknowledgment of receipt setting out the said claims. The client must send a copy of this letter by simple mail to:

Sapri Co., Ltd

93/82 Moo 10 - Soi Boonsampan

Chonburi 20150, Bang Lamung

Thaïland

Article 14: Errors in delivery - Defective products
14-1: The customer must make a complaint to Sapri Co., Ltd on the day of the delivery or at the latest on the first working day following the delivery, any claim of error of delivery or non-conformity of products in kind or quality compared to To the information on the order form. Any claims made beyond this deadline will be rejected.

14-2: Formulation of this complaint with Sapri Co., Ltd can be made by logging onto our site in the "Follow your order" section, where after entering your customer number, you can ask us your question by specifying the Order reference.

14-3: Any claim not made in the rules defined above and in the time allowed will not be taken into account and will release Sapri Co., Ltd from any liability towards the customer.

14-4: Upon receipt of the complaint, Sapri Co., Ltd will assign an exchange number of the product (s) concerned and will communicate it by e-mail, fax or telephone to the customer. The exchange of a product can only take place after the allocation of an exchange number to the customer according to the approach presented above.

14-5: In case of error of delivery or exchange, any product to be exchanged or refunded must be returned within 30 days to Sapri Co., Ltd as a whole and in its original packaging, in Parcel followed recommended after contact us.
In order to be accepted, any return must be notified in advance to the Customer Service Department of Sapri Co., Ltd. The forwarding costs advanced by the customer will be reimbursed to him by Sapri Co., Ltd (on proofs and within the limit of the cost of a Parcel followed followed by recommended), except in case it would prove that the product taken back does not correspond To the declaration of origin made by the customer in the return voucher.

14-6: In case of non-delivery for incorrect address entered by the customer at the time of the order, the costs of return of the goods will be the responsibility of the customer.

Article 15: Product Warranty
In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions of these presents can not deprive the customer of the legal guarantee which obliges the professional seller to guarantee it against all the consequences of the hidden defects of the thing sold .

Article 16: Return or exchange of goods.
Article 16-1: Sapri Co., Ltd may accept at its sole discretion the return of article (s) not suitable for the customer and carry out either an exchange, a refund or a credit, with the exception Of actual shipping / packing costs, less any participation in these costs. Any return will have to be accepted in advance with the Customer Service of Sapri Co., Ltd: by logging on our site in the "Follow your order" section where, after entering your customer number, you will be able to obtain your order number. The return will have to be done in Parcel followed recommended after contact us.

The return of the goods takes place at the expense, risk and peril of the buyer. Only the products returned in their entirety can be taken back in their original packaging, complete and intact, and in perfect condition for resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. In the event of an exchange, the re-shipment will be at the expense of the customer. In the event of a refund, Sapri Co., Ltd will make every effort to reimburse the customer within a maximum of 30 days. The customer will then be reimbursed by credit of his bank account (secure transaction) in case of payment by credit card, or by check in other cases.

Article 16-2: Right of withdrawal.
You have 14 days to change your mind if you buy online or by phone. If you exercise this right, you must refund the goods ordered. However, certain contracts are not covered:

Goods made to your request or clearly personalized (custom painting ...).
Goods inseparable from other articles (bolts for a piece).


Article 17: Retention of title clause
The products remain the property of Sapri Co., Ltd until full payment of the order by Sapri Co., Ltd. However, from the moment of delivery, the risks of the goods delivered are transferred to the customer.

Article 18: Force majeure
Neither party shall have failed to perform its contractual obligations to the extent that its performance is delayed, hindered or prevented by unforeseeable circumstances or force majeure. Any event or circumstance which is irresistible, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which can not be prevented by the parties, in spite of all reasonable efforts, shall be regarded as fortuitous or force majeure. The party affected by such circumstances shall notify the other party within ten working days of the date on which it becomes aware of it. In the event of force majeure, the two parties shall, within a period of one month, approach each other to examine the impact of the event and to agree on the conditions under which the performance of the contract will be continued. If the case of force majeure has a duration of more than three months, these general conditions may be terminated by the injured party. Expressly, force majeure or unforeseeable circumstances, in addition to those usually adopted by the jurisprudence of the Thai courts and tribunals, are regarded as blocking means of transport or supplies, earthquakes, fires, storms, floods, Lightning, shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.

Article 19: Partial non-validation
If any provision of these Terms and Conditions is held to be invalid or declared to be invalid or unenforceable by law, regulation or as a result of a final decision of a court of competent jurisdiction, And their scope.

Article 20: No waiver
The fact that one of the parties does not rely on a breach by the other party of any of the obligations referred to in these general conditions can not be interpreted in the future as a waiver of the obligation in question.

Article 21: Title
In case of difficulty in interpreting any of the titles at the top of the clauses, and any of the clauses, the titles will be declared non-existent.

Article 22: Applicable Law
These general conditions are subject to Thai law. This is so for the rules of funds as for the rules of form. In the event of any dispute or claim, the customer shall first contact Sapri Co., Ltd to obtain an amicable solution. Secondly, in the event of an appeal, the customer may lodge a complaint with the Commercial Court of Bangkok, Thailand.

Article 23: Data Protection and Freedoms
The information requested from the customer is necessary for the processing of his order and may be communicated to the contractual partners of Sapri Co., Ltd intervening solely in the execution of this order. The customer may write to Sapri Co., Ltd whose contact information is contained in the privacy policy contained in the website, to oppose such communication, or to exercise its rights of access, rectification Information about it and contained in the files of Sapri Co., Ltd.